Shipping & Delivery Policy
​At Toolik, we are committed to providing a seamless shopping experience, ensuring timely and reliable delivery of our products. Please read the following shipping and delivery policy to understand how we fulfill your orders:
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1. Order Processing:
- All orders are processed within 1-2 working days after confirmation.
- Certain products may have different lead times due to their nature.​​
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2. Delivery Time:
- Delivery times vary based on your location and the selected mode of dispatch, Standard delivery timeline is 5-7 days from dispatch.
- We aim to deliver your products at the earliest, ensuring minimal waiting time.
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3. Transit and Carrier Information:
- Toolik uses reputable third-party logistic services for shipping and handling.
- Please note that carrier availability may impact delivery to specific areas.
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4. Shipping Charges
- Separate charges for shipping and handling will be clearly displayed on your order form, if applicable.
- We reserve the right to make partial shipments, with payment obligations for remaining deliveries.
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5. Delivery Methods:
- We provide standard and express shipping options for your convenience.
- Some products may require special handling and may not be deliverable to certain areas.
7. Delivery Communication:
- You will receive timely updates on the status of your order, including shipping and delivery notifications.
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8. Unforeseen Circumstances:
- In rare cases where a product is out of stock or delivery is delayed, we will promptly inform you and arrange for a suitable solution.
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9. Tracking Orders:**
- Order tracking information will be shared with you to monitor the delivery status.
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10. Customer Responsibility:**
- Ensure accurate shipping information is provided during checkout to avoid delivery issues.
- Be available at the provided address during the estimated delivery period.
For any further inquiries or assistance, please reach out to our customer support team at support@toolik.in.
Thank you for choosing Toolik. We are dedicated to making your shopping experience exceptional and your outdoor endeavors successful.