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FAQ

  • What is Toolik's mission?
    Toolik aims to provide high-quality agricultural machinery and tools at unbeatable prices with excellent customer service.
  • How long has Toolik been in business?
    Toolik has been serving the agricultural community for several years, focusing on quality and customer satisfaction.
  • Where is Toolik located?
    Toolik is based in Maharashtra and serves customers across India.
  • What makes Toolik different from other agricultural equipment suppliers?
    Toolik stands out for its commitment to quality, competitive pricing, extensive product range, and excellent customer service.
  • How can I stay updated on Toolik's latest products and offers?
    Follow Toolik on social media and subscribe to our newsletter for updates on new products and exclusive offers.
  • How does Toolik compare to Competitors?
    Toolik offers competitive pricing, free home delivery, and a focus on quality and customer service, making it a preferred choice for many farmers.
  • What are the advantages of buying from Toolik over other websites?
    Toolik provides a specialized range of agricultural tools with unmatched prices and dedicated customer support, tailored specifically for farmers.
  • How is Toolik different from other Farm Tool Stores ?
    Toolik focuses on agricultural equipment, ensuring specialized products and knowledge, whereas Industry Buying covers a broader range of industrial supplies.
  • Why choose Toolik over other Companies?
    Toolik offers extensive product details, competitive pricing, and free home delivery, making it a convenient choice for farmers looking for reliable equipment.
  • What sets Toolik apart from online Farm stores?
    Toolik stands out for its emphasis on quality, detailed product information, customer support, and free delivery, ensuring a seamless shopping experience for farmers.
  • How can I contact Toolik's customer support?
    You can reach Toolik's customer support via: - Phone call or WhatsApp at +91 90040 26621 / +91 9004604190 or - Email us at Support@toolik.in - Chat with us through our website.
  • What are Toolik's customer support hours?
    Toolik's customer support is available Monday to Saturday, from 10 AM to 7 PM.
  • How quickly does Toolik respond to customer inquiries?
    Toolik strives to respond to all customer inquiries within 12 to 24 hours.
  • Can I get technical assistance for my Toolik products?
    Yes, Toolik offers technical support for all our products. Contact us for virtual assistance with installation, troubleshooting, and maintenance.
  • How do I provide feedback about my Toolik experience?
    We value customer feedback. You can leave a review on our website, Google reviews or contact customer support to share your experience.
  • What is Toolik?
    Toolik is an online store specializing in premium agricultural machinery and tools, offering top-quality products at unbeatable prices.
  • What products does Toolik sell?
    Toolik sells a variety of farm machinery including power weeders, mini tillers, water pumps, brushcutters, chainsaws, attachments, and spare parts.
  • How do I contact Toolik?
    You can contact Toolik via phone or WhatsApp at +91 90040 26621 or 9004604190. You may also visit our website Toolik.
  • Do you offer free home delivery?
    Yes, Toolik provides free home delivery on all orders across India for more than 20000 Pincodes.
  • Where can I find more information about Toolik's products?
    Visit our website Toolik for detailed information on all our products.
  • What payment methods does Toolik accept?
    Toolik accepts payments via credit/debit cards, net banking, UPI, and partial COD (10% advance payment, 90% on delivery). Also EMI Option available on Select Cards available at Check out
  • Why does Toolik require a 10% advance payment for COD?
    To minimize losses from order cancellations and returns, Toolik requires a 10% advance payment with the remaining 90% payable on delivery. This helps Toolik to Offer Quality Products at Unbeatable Prices to Customers.
  • Can I get a refund if I cancel my order?
    Yes, you can get a refund if you cancel your order before it is shipped. Check our cancellation policy for more details.
  • Is there any discount for bulk orders?
    For bulk orders, please contact our customer support for potential discounts and offers.
  • How secure is my payment information with Toolik?
    Toolik ensures secure payment transactions through encrypted and trusted payment gateways.
  • Does Toolik offer home delivery for their products, and what areas do they cover?
    Yes, Toolik offers free home delivery on all orders across India. We are proud to provide our premium tools and farm equipment to over 20,000 serviceable pincodes nationwide. This ensures that no matter where you are located in India, you can conveniently and cost-effectively receive high-quality tools right at your doorstep. Enjoy the ease and convenience of shopping with Toolik, your trusted online tool store.
  • How long does it take for my order to be delivered?
    Delivery times vary based on location, but generally, orders are delivered within 5-7 business days. Estimated of Delivery will be updated on Tracking Link
  • How can I track my order?
    You will receive an invoice and courier tracking ID within 12 - 24 hours of placing your order, allowing you to track it online.
  • Do you ship internationally?
    Currently, Toolik only ships within India.
  • What if my order arrives damaged?
    If your order arrives damaged, contact customer support immediately for assistance with a replacement or refund. Please refer to Policy before Ordering
  • What is Toolik's return policy?
    Toolik accepts returns for issues raised within 48 hrs of delivery, also if the product is unused and in its original packaging. Refer to Return Policy for more details.
  • How do I initiate a return?
    To initiate a return, contact Toolik's customer support with your order details.
  • Is there a warranty on Toolik products?
    Yes, most Toolik products come with a manufacturer's warranty. Check the product details for specific warranty information.
  • How do I claim a warranty?
    For warranty claims, contact customer support with your purchase details and issue description.
  • Are there any restocking fees for returns?
    No, Toolik does not charge restocking fees for returns.
  • How do I place an order on Toolik?
    You can place an order directly on our website Toolik by selecting your desired products and completing the checkout process.
  • Can I modify my order after placing it?
    To modify an order, contact customer support as soon as possible. Changes can be made before the order is shipped.
  • What if I have issues with my order?
    For any issues with your order, contact Toolik's customer support for prompt assistance.
  • How do I know if my order was successful?
    You will receive an email confirmation after placing your order, along with an invoice and tracking ID.
  • Are there any seasonal offers or discounts?
    Toolik often runs seasonal sales and offers. Check our website and follow us on social media for the latest deals.
  • What are the specifications of the 7HP Petrol Weeder?
    The 7HP Petrol Weeder features a 212cc 4-stroke petrol engine, 32 blades, and is suitable for both dry and wet land.
  • What is the price of the Royal Kissan 5HP Mini Tiller?
    The Royal Kissan 5HP Mini Tiller is available for Rs. 24,000 with free home delivery.
  • How do I choose the right water pump for my needs?
    Toolik offers water pumps in various sizes and capacities. Contact our support team for assistance in selecting the best pump for your needs.
  • Are Toolik products suitable for both small and large farms?
    Yes, Toolik offers a wide range of products catering to both small and large farming operations.
  • Do you provide product demonstrations or tutorials?
    Yes, Toolik provides video tutorials and user manuals for most products to help customers with installation and use. You can also visit our Social media sites like youtube for more information
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